
About Rafi
Rafi Menachem is the founder and CEO of Syntari International, Inc. At Syntari, we believe the future of work belongs to those who combine human intelligence with artificial intelligence — not to replace it, but to amplify it.
Our mission is simple: Human Intelligence, Amplified.
Syntari is an AI-native consulting and platform company that turns fragmented AI experiments into measurable enterprise value through the Syntari Intelligence System—a unified combination of Syntari Consulting, the Syntari3 delivery platform, and the Syntari Academy that aligns people, process, data, and governance.
With a career spanning both industry and consulting, Rafi has held leadership roles in large-scale transformation initiatives at firms such as MassMutual, John Hancock | Manulife, Barings, and PwC, where he specialized in investment management, program delivery, and business optimization.
His expertise spans multiple business functions including Investment Operations, Startups & Business Growth Strategies, Target Operating Model Design, Transformation & PMO, Vendor Management, Business Process Architecture & Workflow Automation, Human Resources & Change Management, and UX/UI Design & Digital Experience Optimization.
Rafi is passionate about business process architecture and workflow automation, implementing Smartsheet, Monday.com, and PowerAutomate to streamline operational efficiencies. His deep expertise earned him a spot on the Smartsheet Product Advisory Council, where he was selected from over 20,000+ clients for a two-year rotation.
Experience
Founder & CEO
Syntari® AI
Boston, Massachusetts, United States
At Syntari, we believe the future of work belongs to those who combine human intelligence with artificial intelligence — not to replace it, but to amplify it. Syntari is an AI-native consulting and platform company that turns fragmented AI experiments into measurable enterprise value through the Syntari Intelligence System—a unified combination of Syntari Consulting, the Syntari3 delivery platform, and the Syntari Academy that aligns people, process, data, and governance.
CEO
Apex Investment Consulting & Staffing, LLC
Greater Boston
Boutique consulting firm providing specialized project and program management staff augmentation to investment management firms.
Product Advisory Council Member
Smartsheet
Remote
Serve as a strategic voice within Smartsheet's Product Advisory Council, offering direct customer insights to influence product roadmap, feature development, and long-term direction. Selected from over 20,000+ Smartsheet clients for a two-year rotation.
Head of Business Enablement
Martello Re
Charlotte, North Carolina, United States
Led the strategic development and execution of critical operational capabilities that enhance enterprise-wide effectiveness and scalability. Reporting directly to the Chief Operating Officer, focused on building robust foundational systems, streamlined business processes, and shared services that empower internal teams to perform efficiently, achieve strategic goals and implement artificial intelligence.
Head of Program Management, Investment Management
MassMutual
Boston, Massachusetts, United States
Led the Program Management Office for Investments (PMOfI), defining and executing how the Investment Management function operates across project and program management to grow MassMutual's ~$300 billion General Investment Account (GIA). Accountable for establishing vision/strategy, program & portfolio governance, driving annual $30 million portfolio planning, business transformation & change management, and leading a cohesive team of 10 FTEs and 80 contractors.
Investment Program Management Office (PMO) Lead
MassMutual
Boston, Massachusetts, United States
Responsible for driving successful execution and completion of investment management initiatives, on time and within budget through strong leadership, effective communication, and issue resolution. Oversaw the PMOfI portfolio, including governance processes, intake processes, prioritization, roadmap planning and execution.
Transformation & Path to Digital Lead, Global Wealth & Asset Management
Manulife Investment Management
Greater Boston Area
Led the delivery of the Path to Digital Leadership initiative, collaborating with regional marketing and technology resources. Provided regular updates on program status, risk, challenges and opportunities to the GWAM Leadership.
Executive Program Oversight, General Account Delivery | PMO
Manulife Investment Management
Greater Boston Area
The Global Optimization (GO) initiative was the largest transformation initiative ever executed by Manulife. Led program planning, discovery, design, develop and implementation phases for the GO-GA program delivery with C$1.1 trillion in Assets under Management and administration.
Earlier Career
Director of Real Estate Transformation & PMO
Manulife Investment Management
Greater Boston Area
Crafted and presented a $12 million-dollar case for change of Manulife's commercial real estate division that led to the launch of the Real Estate Transformation program benefiting over 450 employees and thousands of commercial tenants. Led the PMO with four direct reports and oversight on 40+ vendors, consultants, and employees.
Director | Alternative Investments | PMO | Global Optimization
Manulife Investment Management
Greater Boston Area
Crafted the initial case for change of Manulife's Global Optimization program and successfully secured funding of $250 million for this multi-year multi-location operational and technology transformation. Led multiple business transformation analyses including process reengineering, vendor selection, insourcing/outsourcing opportunities, and location strategy.
Manager - Advisory Asset Management Practice
PwC
Greater Boston Area
Led both agile and waterfall project lifecycles from strategy through execution. Oversaw and managed client engagement workstreams including 4-8 PwC consultants, driving day-to-day client meetings, monitoring engagement project plans, deliverables, costs, and conducting staff performance reviews.
Senior Associate - Advisory Asset Management Practice
PwC
Greater New York City Area
Consulted top 100 industry-leading alternative asset managers/servicers, private equity and hedge fund clients on front, middle and back office operations including: expansion strategies, target operating/shared services models, and lean transformation.
Asia Investment Officer
Grassroots Business Fund
Washington D.C. / Indonesia
Supported Chief Investment Officer with development of fund's private placement memorandum. Structured $4 million in mezzanine debt/equity investments. Vetted $37 million in pipeline investment opportunities. Selected by CEO to open and establish fund's presence in Indonesia.
Middle Office Operations & Risk Officer
Grassroots Business Fund
Washington D.C.
Recruited by CIO to develop and establish fund's investor servicing department including portfolio management system, investor onboarding, pipeline tracking, IC approval process. Managed and led day-to-day activities expanding team from 1 to 3 full-time employees. Invited to sit on GIIRS emerging markets standards advisory board.
Business Analyst
BearingPoint
McLean, Virginia
Spearheaded and developed five-year financial model that led to successfully winning a $218 million USAID contract. Discovered and corrected division-wide financial billing error that increased BearingPoint's EM division revenues by 1%. Recommended by Managing Director to lead financial audit team in Kabul, Afghanistan.
Monitoring And Evaluation Specialist
International Finance Corporation
Washington D.C.
Updated quarterly financial projections of investments and drafted qualitative reports for investment teams. Designed and developed a new quarterly portfolio report circulated to IFC senior management and investors. Supported monitoring & evaluation team on financial project data collection for grassroots businesses in Southern Africa, Eastern Africa and Southeast Asia.
Management Specialist
U.S. Department of State | Ho Chi Minh City Consulate General
Ho Chi Minh City, Vietnam
Selected as one of two interns from a pool of 300 applicants. Filled in for two senior foreign service officers, acting as emergency coordinator and overseeing human resource functions. Processed and reviewed applications administering English proficiency and computer skills exams to over 350 candidates.
Education
Questrom School of Business, Boston University
Master of Business Administration (MBA)
Finance & International Management
The George Washington University - School of Business
Bachelor of Business Administration (BBA)
International Business, International Politics
Y Combinator
Startup School
Harvard Division of Continuing Education
Certificate, Essential Management Skills For Emerging Leaders
Semester At Sea / ISE
International Business
Languages
Certifications
Hands-on AI Masterclass I: Fundamentals
you.com
Smartsheet Project Management Certified
Smartsheet
Speaking Engagements
Lake Norman, NC AI Summit
2026
Charlotte AI Summit
2025
InvestOps Connect
2024
Smartsheet Engage | Program Management Office
2023
InvestOps Connect | Target Operating Model
2023